FAQ

Read about the COVID-19 protocols at our foot care clinic

COVID-19 information

If you are unwell

Our Clinic & COVID

For your safety and ours, if you are feeling unwell, PLEASE stay home.

Please contact us by email to cancel if you are unwell, have been in contact with people with symptoms, or have concerns.

Our Clinic & COVID

Please read the important information about our COVID-19 protocols.

Screening

Our Clinic & COVID

Please, be on time

We are currently conducting verbal screening for cold, flu, COVID and other respiratory symptoms upon arrival at the clinic.

Please, be on time

We ask that you be punctual for your appointment so that crossover of clients in the reception area can be avoided.

Masks

Please, be on time

Cleaning

Medical masks are required to be properly worn for the entirety of your time in our office

Cleaning

Please, be on time

Cleaning

We use hospital-grade cleaners to clean everything thoroughly in between client visits.

Safety Measures

Additional information

We have a plexiglass shield at our reception desk and are managing the flow of patients so there is only one person at a time in the clinic , with no waiting room.

Medical-grade Surgically Clean Air units have been installed in the treatment rooms and at reception. Clinical research study shows that the Surgically Clean Air JADE (SCA5000C) Air Purifier has excellent performance in Hospitals, Medical Labs and Dental Clinics to clean and sterilize the indoor air.

Please note: there is no washroom available in the clinic itself. Public washrooms are located in the basement of the building for which a key is available at our front desk; Please plan your visit accordingly.

FAQ's

What is a chiropodist?

A chiropodist is a regulated foot care specialist in Ontario. They are licensed by the Ontario College of Chiropodists.

Do you sterilize your equipment?

Yes, all of our instruments are sterilized up to and above the College of Chiropodist and Ontario Ministry of Health standards. Each set of instruments is freshly opened in front of each patient.

Is the service covered by OHIP?

Unfortunately, chiropody services are not covered by OHIP. However, some third party insurance companies may cover this services under their extended health care plans. Please check with your provider for your individual coverage.

Do you do direct billing to insurance companies?

Unfortunately, we are not able to direct bill. Receipts are provided for you to claim.

What happens if I miss an appointment?

We send a reminder email a week before your appointment. Please note that missed appointments without 24 hour (business days) notice will be charged a fee prior to booking a new appointment.

A few clinic rules

Please no food or drink in the treatment rooms. Also, there is no use of cell phones in our clinic. Why? In consideration of others, to minimize distractions and to ensure your safety during treatment. During winter months, please remove all outside footwear. Thank you in advance.

I'm wondering about…?

We are happy to answer your questions about foot care or our clinic. Call or email us today: info@parkdalefootcare.ca or 613-725-6000.